Refund policy

Return & Refund Policy

At AcousticIsolationCo, we want you to be satisfied with your purchase.

Returns

Returns may be accepted within 30 days of delivery for eligible products. Items must be unused, in their original packaging, and in the same condition as received.

Return Authorization

Before returning an item, customers must contact us to request return authorization. Unauthorized returns may not be accepted.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed back to your original method of payment.

Non-Returnable Items

Certain items may not be eligible for return due to manufacturer restrictions, custom orders, or special-order products.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery so we can assist with a replacement or refund.

Contact

For return requests or questions, please contact:

AcousticIsolationCo@gmail.com